Privacy Policy

    Last updated: 26 December

    This Privacy Policy explains how we collect, use, and protect your information when you use frame2pdf.com and our browser extension. By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

    1.Information We Collect

    a. Information You Provide

    We may collect information that you voluntarily provide, such as:

    • Email address (for account creation, login, or waitlist)
    • Feedback or support messages you send us

    b. Usage Data

    We may collect limited usage information to improve the Service, such as:

    • Feature usage (e.g. PDF exports, captures count)
    • Extension performance and error logs

    This data is not used to identify you personally.

    c. Content You Create

    When you use the extension, you may create:

    • Screenshots or captures from videos
    • Notes and PDFs

    This content belongs to you. We do not sell or share your content.

    2.How We Use Your Information

    We use the collected information to:

    • Provide and maintain the Service
    • Improve product features and user experience
    • Communicate important updates or service-related messages
    • Respond to support requests

    We do not use your data for advertising or tracking across other websites.

    3.Data Storage and Security

    • PDFs and related data may be stored locally on your device or securely in our cloud (for paid users)
    • We take reasonable technical measures to protect your data
    • No method of transmission or storage is 100% secure, but we strive to use industry best practices

    4.Sharing of Information

    We do not sell, trade, or rent your personal data.

    We may share information only:

    • If required by law
    • To protect our legal rights
    • With trusted infrastructure providers (e.g. hosting, storage) strictly for operating the Service

    5.Third-Party Services

    Our Service may rely on third-party services (such as payment processors or analytics tools). These services have their own privacy policies, and we recommend reviewing them.

    We are not responsible for the privacy practices of third-party websites or services.

    6.Browser Extension Permissions

    Our extension only accesses:

    • YouTube pages to enable capturing screenshots and timestamps
    • Local or cloud storage to save your PDFs

    We do not access unrelated websites or personal browsing data.

    7.Data Retention

    We retain personal data only for as long as necessary to:

    • Provide the Service
    • Comply with legal obligations
    • Resolve disputes

    You may request deletion of your account and data at any time.

    8.Your Rights

    Depending on your location, you may have the right to:

    • Access your personal data
    • Request correction or deletion
    • Withdraw consent

    You can contact us to exercise these rights.

    9.Changes to This Privacy Policy

    We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

    Your continued use of the Service after changes means you accept the updated policy.

    10.Contact Us

    If you have any questions about this Privacy Policy, contact us at:

    hi@kenill.me